IRANYAR kiosks are electronic terminals that visitors can access to the information about things to do, attractions, transport, events, dinning & accommodation.
On the kiosks, visitors will find descriptions of operates, photo galleries, maps, brochures, restaurant menus, important tips & more. Users can also print contact details for operators by selecting the ‘print details’ icon.
Each kiosk is updated monthly with fresh & accurate information. Accessible 24 hours a day, 7 days a week. Face to face customer service is still provided at the specific locations which help tourists to have a self-organised travel.
With my master thesis I spent quite a lot of time observing my target user, the available facilities & infrastructures & the opportunity gaps which existed in tourism services with talking, listening & even challenging travelers to come up with their truest wishes & needs particularly their striking problems. Afterwards, I came up with some indicators in each part of the project that gave me valuable insights in the priorities & necessities. According to the data, “Language” and “Information” had been defined as the most common & important elements that almost every individual traveler face them with difficulties. I took it upon myself to find out every single way and methods I had observed to help out my country’s guests having a desirable journey ; Meanwhile, I had tried to flourish my country’s tourism industry.